Helpful FAQs

Check out some of our frequently asked questions, or contact us if you have a specific issue.

2 hour Return trip – approx. 50 mins each direction.  

The cruise to Scienceworks is approx. 35 minutes. Once you get to the landing, follow the white zigzag ramp to the road, cross (with care) and go left and around to the front entrance of Scienceworks. The Spotswood landing is the same landing The Punt uses.

We recommend booking ahead so that you are assured of your place, online or by phone 9682 9555.

Yes we offer concession rates to all Australian concession card holders, students and Australian seniors card holders.

Yes we built the Yarra Shuttle 1 to be disabled friendly – we can accommodate most wheelchairs to the aft sightseeing deck.

The entry is 70cmc wide. Please use shore based toilet facilities as the vessel is unable to accommodate disabled toilets.

On a large vessel you need loud speakers to hear, and the commentary is often generic.

On our smaller vessels we offer a personalised commentary –  some people prefer to quietly enjoy the sights; if you would like more info – ask your crew, they are happy to chat with you about what you see as you go past and most have an extensive knowledge of the port.

Why queue up and miss the city sights while you make your instant coffee or  tea? ask our staff, a nearby cafe offers our customers a discount on a proper coffee made to your liking!

Yes we do – however all boats have tanks and once they are full – you guessed it; toilets can no longer be available.

To this end we request customers use facilities onshore ( nearby at Southgate or Federation Square; also at the end of Gem pier at Williamstown) so that toilets ARE available for emergency use on board.

Yes you can – follow the link on our home page or call us on 9682 9555.

Yes, buy one on line or  contact one of our staff members on 9682 9555.

Is your question not answered here? Please contact us, we’re always happy to help and to provide honest advice.

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